About me
I support you in developing products and services that meet the needs and expectations of your customers. My expertise and experience will help your business optimize the user experience, resulting in higher customer satisfaction and loyalty. I work closely with my clients to understand their individual goals and tailor my services to their specific needs. Let's take your business to the next level together by creating an optimal user experience for your customers.
Research Skills
- UX Management and Strategie
- CX/UX Research
- User Centered Design
- International Research Studies
- Focus group moderation and In-depth Interviews
- Online (Panel)-Surveys
- Customer Journey and Touchpoint Analysis
- Online Insight Communities
- Workshops / Design Thinking
- Agile Testing / Rapid Prototyping
- Requirement Analysis
- Ethnographic Studies
- Card Sorting
- Expert Reviews
- Diary Studies
- Co-Creations Studies
- Brand Analysis
- Advertising Impact Studies
- Potential Analysis
- Price Analysis
- Employee and Costumer Satisfaction Studies
- Name and Packaging Tests
- Mystery Shopping
Marketing Skills
- Customer Relationship Management
- Digital Transformation
- (New-)Product Development
- Innovation Management
- Webdesign
- Conversion Optimierung
- Online Marketing
- Personas and Segmentation
- Brand Positioning
- Content Marketing
Languages
- Fluent in German and English
- Italian good
- French basics
Would you like to find out more? Feel free to get in touch with me.
An initial consultation is free of charge